FAQs

What is a vacation rental?

Vacation rentals are freestanding, attached or guest houses, villas, cottages, apartments, condos, and timeshares offered for short term occupancy.

Is it possible to apply for a property that I haven’t viewed?

We prefer for all applicants to either see the property in person or send a trusted 3rd party to view on their behalf.

We understand that you may not have time to view the property. In this case, you could arrange for a friend or family member to view the property on your behalf.

It’s important to see the property instead of only looking at the photos. The photos serve as an approximate representation. Applicants should check whether the property matches their expectations and needs.

How can I visit a property?

Call the number on the listing directly or request the booking through view booking form.

After receiving a request, we’ll quickly organize a property viewing. Our goal is to make sure you’ll find your dream home.

Please note that we are required to provide current tenants at occupied properties at least 24 hours’ notice prior to scheduled showings.

What’s the pet policy?

The pet policy depends on the terms in each specific rent agreement. You must notify our team of any pets before move-in.

When you already have a pet and you want to add an extra one, please call our office first. We will process every request separately depending on the rent terms.

What if I accidentally cause damage to the property?

Don’t worry – accidents happen. Just tell whoever us as soon as possible. You will be expected to cover the cost of putting it right.

Don’t try to ignore or hide damage because it could get worse, and it will only come out of your deposit at the end of the tenancy.